Elite Ground Transportation BPO  ·  Operating Since 2013

The Dispatch Partner
Your Fleet Deserves

Professional outsourced limo dispatch, black car answering service, and 24/7 fleet coordination — built exclusively for limo companies, black car operators, livery fleets, and NEMT providers across the US, Canada, and the UK.

From $3.99 / hour  ·  No credit card  ·  No contract  ·  Fully operational in 24 hours

US · Canada · UK $3.99 / Hour Flat Rate 3-Day Free Trial — No Credit Card Live in 24 Hours Limo · Black Car · Livery · NEMT NDA Signed Before Day One 30+ Active Fleet Clients 4.9 ★ Client Rating US · Canada · UK $3.99 / Hour Flat Rate 3-Day Free Trial — No Credit Card Live in 24 Hours Limo · Black Car · Livery · NEMT NDA Signed Before Day One 30+ Active Fleet Clients 4.9 ★ Client Rating
$3.99
Per Hour · Flat Rate
24hr
Time to Go Live
80%
Average Cost Saving vs In-House
13+
Years Serving Ground Transport

A Limo Dispatch Operation Built
for Precision & Scale

Dispatch Solutions is a specialist ground transportation BPO that handles outsourced limo dispatch, black car answering service, livery fleet management, and NEMT dispatch coordination for operators across the United States, Canada, and the United Kingdom — 24 hours a day, 365 days a year.

We do not serve retail, hospitality, or any general industry. Every coordinator on your team has been trained exclusively in chauffeured transportation dispatch. Airport transfers, overnight driver coordination, after-hours limo call handling, corporate account management — this is the work we do, every single day.

Whether you operate a two-car black car service or a 50-vehicle livery fleet, you pay the same flat rate: $3.99 per hour. No minimums, no long-term contracts, no setup fees.

Our Story & Team
Ground Transportation Specialists Only
Every coordinator trained exclusively in limo, black car, taxi, NEMT, and livery operations — not rotated between industries.
True 24/7 — No Shift Gaps
Fully staffed overnight, on weekends, and across every public holiday. No voicemail. No answering machine. Real dispatchers, always.
NDA Signed Before Day One
Your client list, your rates, and your operational data remain entirely confidential. We sign the NDA before we learn a single detail about your business.
Software Integration Included
Limo Anywhere, iCabbi, Salesforce, VanillaSoft, and custom systems — connected and operational during onboarding at no extra charge.

Three Concerns Every Operator
Has — And the Reality

01
The Concern
“Will they actually know my limo business?”
A generic call centre won’t know the difference between a chauffeur run and an airport transfer. You need people who understand dispatch the moment they pick up the phone. Our coordinators work exclusively in ground transportation dispatch — 10+ years, three countries, thousands of trips. Your processes are our everyday work.
02
The Concern
“I’ll lose control of my fleet operations.”
Outsourcing fleet coordination can feel like handing over the wheel. You’ve built your reputation trip by trip — you can’t afford errors you can’t see. We provide full integration with your existing dispatch software and monthly KPI performance reports covering every metric that matters. You have visibility at all times.
03
The Concern
“Is outsourced dispatch actually cheaper?”
An in-house dispatcher in the US costs $35,000 to $55,000 per year — before overtime, benefits, sick leave, and HR overhead. At $3.99/hr, our clients save an average of 80% compared to in-house staffing — with better coverage, no turnover risk, and no Friday-night no-shows.

One Flat Rate.
Both Services Included.

Black Car Answering & Customer Support
$3.99
per hour · same flat rate · bundled with dispatch
  • Inbound call handling — bookings & passenger enquiries
  • Full limo reservation management
  • Live chat support — trained for transportation
  • Email & SMS response handling
  • After-hours limo answering service
  • Virtual dispatcher service
  • Complaint handling & rebooking management
  • Premium service protocols for corporate accounts
  • Monthly KPI reports included
View Full Details

✦ Dispatch and customer support are not charged separately — both are covered under the single $3.99/hr rate.   Growth add-ons available from $69/week. View full pricing →

From First Call to
Fully Operational

01
Free Consultation
We assess your fleet size, dispatch volume, software stack, and specific workflows — no obligation. You walk away with a clear cost comparison and a custom operational plan tailored to your chauffeured transportation business.
Day 1 · 30 minutes
02
Integration & Team Briefing
Our team connects to your existing limo dispatch software — Limo Anywhere, iCabbi, or your custom system — completes the NDA, and trains your dedicated coordinators on your fleet, clients, and service standards. All handled for you.
Same day · handled entirely by us
03
Go Live & Scale
Your outsourced dispatch team handles bookings, driver coordination, passenger calls, and reservation management 24/7. Scale capacity instantly during peak seasons — holidays, events, corporate surges — with zero notice required on your end.
Day 2 onwards · no delays

What Operators Say After
Making the Switch

★★★★★

“We cut staffing costs by over 70% and our on-time rate climbed to 97% within the first month. I only wish we’d made this switch years earlier.”

Marcus T. 8-Vehicle Fleet Owner · New York, USA
★★★★★

“We run a 12-car black car fleet in Toronto and the onboarding was seamless. Our team was handling live dispatch calls within 24 hours. Corporate clients noticed our response times had improved immediately.”

Priya R. Operations Manager · Toronto, Canada
★★★★★

“Running a limo company in London means 24/7 coverage is non-negotiable. We got exactly that at a fraction of the cost of a local hire. The software integration replaced two paid tools we were already using.”

Daniel F. Fleet Director · London, UK

Outsourced Dispatch vs
Traditional In-House

Criteria Traditional In-House Operations Dispatch Solutions
Annual Cost $35,000 – $55,000 + benefits + overtime $3.99/hr flat — no salary, no benefits, no overtime
24/7 Coverage Expensive overnight shifts or uncovered gaps True 24/7 — fully staffed every hour, no exceptions
Industry Expertise Weeks of training — limited transport knowledge Limo & ground transport specialists from day one
Time to Operational Weeks to hire, onboard, and train Live and handling calls within 24 hours
Scalability Months to add dispatcher capacity Instant scale — no notice required
Software Integration Separate subscription costs required Full integration handled at no extra charge
Contract Required Employment contracts and notice periods No — cancel anytime, no questions asked

US, Canada & UK —
One Flat Rate Everywhere

🇺🇸
United States
New York · Boston · Washington D.C.
Atlanta · Miami · Chicago · Houston
Dallas · Las Vegas · Los Angeles
🇨🇦
Canada
Toronto · Ottawa · Montreal
Vancouver · Calgary · Edmonton
Winnipeg · Mississauga · Brampton
🇬🇧
United Kingdom
London · Birmingham · Manchester
Liverpool · Leeds · Bristol
Edinburgh · Glasgow · Newcastle

📍 Our outsourced limo dispatch team operates from our purpose-built operations centre in Lahore, Pakistan — running 24/7, staffed exclusively by ground transportation specialists. This is what makes genuine overnight and weekend coverage possible at $3.99/hour. Operators across the US, Canada, and UK have relied on us for over a decade.